SW-116854 - USA (Oklahoma) - Unified Communications as a Service - Deadline August 4,2026

Vendor needs to provide unified communications as a service.• Voicemail–to–email delivery in the form of an audio file or transcription.• Multi–device access.• Queued calls.• No answer call flow.• Hunt pilot masking.• Agent login and logout.• Caller input can transfer to an external number off the SIP trunk.• Custom greetings from audio files or text–to–speech.• 3–way calling.• Shared line appearances.• Call forwarding.• Masking for external calls.• Electronic fax integration.• Role–based administration.• PIN management.• Voicemail ability to run reports.• Voicemail transcription.• Call recording.• Live AI–based language translation for calls.• Geographic or cloud–based redundancy.