MB-10538 - USA (Tennessee) - EMS Ambulance Billing Services - Deadline November 10,2026

(1) Vendor needs to provide Emergency Medical Service (EMS) ambulance billing services. – Provide ambulance billing services for the county EMS department. – Maintain a computer system, all invoices, transaction records, billing activities and financial reports.– Computer system should be equipped with a reliable backup system that will ensure complete record recovery in the event of a computer system failure regardless of cause.– Provide billing and accounts receivable management services to EMS for emergency medical transportation services rendered by EMS. File required documentation and agreements with payers.– Provide patients with a comprehensive statement and invoice, HIPPA form and a courtesy return envelope.– Required to mail monthly invoices or statements to each account with an outstanding balance until the account is satisfied or turned over to a collection agency of EMS choosing, including pre–collection and collection notices.– Provide EMS with information to allow for alternate collection methods or write off uncollected receivables at the discretion of EMS, no sooner than 12 months from the date of an issue billing.– Provide professional assistance to EMS in evaluating billing and collection policy fee schedules from time to time.– Provide timely information regarding new or proposed regulations affecting billing for ambulance transports.(2) The contract period will be for three years. (3) All the questions must be submitted no later than October 29, 2026.