US-FED-00000396933 - Request for Information - Multi-X Security (MXS) Platform Operations and Maintenance - Deadline November 16,2026

Request for InformationMulti–X Security (MXS) Platform Operations and Maintenance15 October 20261.0 DescriptionThe Air Force Life Cycle Management Center, in support of the Advanced Technology Branch (AFLCMC/HNJT), is seeking information from interested companies with the capability to provide Operations and Maintenance, and continuous modernization of the Multi–X Security (MXS) Platform.2.0 BackgroundBetween 2019 and 2026, the Advanced Technology program office developed the MXS (pronounced “Maxis“) Platform as a modern security model, data model, reference architecture, and reference implementation, based on open standards and protocols to support software development and secure information sharing at multiple security levels. MXS` goal is to enable Protection Level 3 (PL3) software solution development by third–party developers within security–constrained environments, as typically employed by communities working with Special Access Programs (SAPs).3.0 Description of Requirements3.1 Scope & Operating Environment: AFLCMC/HNJT requires information on industry capabilities to operate, maintain, and continuously enhance a multi–tenant, cloud–native platform supporting Air Force and mission–partner applications. The platform operates across multiple security enclaves, including Unclassified, Secret//Special Access Required (SAR), Top Secret//SAR, and Top Secret//Sensitive Compartmented Information (SCI)//SAR cloud environments.3.2 Platform Operations, Maintenance & DevSecOps: Prospective contractors are expected to provide proactive 24/7/365 system availability, platform administration, and lifecycle sustainment across all designated cloud environments. Core focus areas include:3.2.1 Cloud–Native Infrastructure: Operating and maintaining containerized environments (e.g., Kubernetes), service meshes, Application Programming Interface (API) gateways, and Infrastructure–as–Code (IaC) baselines.3.2.2 DevSecOps Toolchain: Sustaining an automated continuous integration/continuous delivery (CI/CD) pipeline that enables secure cross–domain software progression.3.2.3 Telemetry & Resource Monitoring: Providing automated, granular visibility into platform health, microservice performance, compute/storage utilization, and licensing.3.2.4 Enterprise ICAM & Certificate Services: operate and maintain enterprise identity management infrastructure across multiple tenants.3.2.5 Managed Database Services, Registered Queries & API Mediation: Provision, sustain, and optimize managed database services across cloud environments, engineer registered and parameterized queries for controlled data access and governance, and diagnose latency or throughput bottlenecks.3.3 Continuous Platform Evolution: Delivering agile enhancements, feature updates, and technical debt remediation in alignment with government–prioritized backlogs.3.4 Tenant Enablement & Multi–Tier Support: To support diverse tenant software programs, the platform requires integrated customer enablement services.3.4.1 Tenant Onboarding and Offboarding: Assisting tenant developer teams with architectural guidance, common control inheritance, and standardized integration toolkits.3.4.2 Service Desk Operations: Operating a tiered technical service desk (Tier 13) providing incident management, troubleshooting, and user assistance across all classification levels.3.5 Cybersecurity & Continuous Authorization: The platform must maintain a rigorous cybersecurity posture compliant with DoD, Intelligence Community, and SAP directives.