SW-121273 - USA (Georgia) - Computer-Aided Dispatch System - Deadline December 30,2026

(1) Vendor needs to provide computer–aided dispatch system. – Provide modern, Next Generation 911 (NG911)–capable Computer–Aided Dispatch (CAD) system for the county.– Improves dispatcher efficiency and reduces call–processing time.– Mapping or GIS component integrated with CAD for call and unit location display.– Mobile data capability for field units, including Mobile Data Terminals (MDTs) and support for current available mobile or field device technology.– Interface shall support automatic population of call data (ANI/ALI, callback number, call type) from CallWorks into the CAD incident record.– System shall interface with RapidSOS to receive and display supplemental emergency data (e.g., enhanced location, medical/device data) associated with incoming 911 calls, within the CAD call taking and dispatch workflow, with automatic population of CAD incident data.– System shall include integrated, real–time GIS mapping visible at each dispatch console, displaying caller or incident location, unit locations, and unit status.– Enhances responder safety through accurate, real–time information sharing.– Supports current and future NG911 standards.– Integrates with the county's existing communications systems and data providers.– Supports mobile and field operations for law enforcement, fire, and EMS.– Incident creation, quick incident entry, and duplicate call detection.– Support for multiple simultaneous active incidents and cross–jurisdiction incidents.– System shall support unit–to–unit and unit–to–dispatch text messaging.(2) Pre–bid mandatory meeting will be held on November 18, 2026. (3) All the questions must be submitted no later than November 25, 2026.