Software Implementation Services for UKG Pro (Human Capital Management & Payroll Modernization)

The City of Syracuse is seeking proposals from qualified vendors to serve as the technical partners to implement UKG Pro as its enterprise Payroll and Human Capital Management (HCM) system, which will modernize financial and HR operations and enhance its workforce management capabilities. The project includes the replacement of legacy system, configuration, customization, integration, testing, training, and go-live support for the following UKG Pro modules: 'Pay & People Center', 'Talent Acquisition', 'Performance & Coaching', 'Learning', 'HRSD (Document Manager and People Assist)'. Additionally, as an ancillary aspect of this project, the City expects the selected vendor to oversee the migration from its existing UKG Workforce Central (internally referred to as 'Syracuse Workforce Central' or 'SWC') to UKG's Pro Workforce Management. This should include the buildout of the 'Absence Management'.