ITES-11375 - USA (Brookhaven, Mississippi) - Managed Security Services - Deadline November 16,2026

(1) Vendor needs to provide managed security services to the government authority located in Brookhaven, MS.– Includes 24x7x365 human–staffed security operations, managed EDR, SIEM and SOAR, medical–device security, and security risk assessment and advisory services.– Human–in–the–loop required: all escalations and response decisions must be validated by a human SOC analyst before any action is taken.– 24x7x365 SOC staffed by human security analyst teams; alert triage, investigation, proactive threat hunting, incident escalation, containment support, and auditable case management.– Managed endpoint detection and response (EDR): behavioral threat and ransomware detection, endpoint isolation, investigation telemetry, and remediation. Describe supported operating systems and rollback capabilities and limitations.– Managed SIEM/SOAR: log collection, correlation, healthcare–focused detection tuning, and KDMC–approved response playbooks with clinical safeguards.– Customer access and data ownership: provide role–based customer access to cases, dashboards, log searches, and exports.– Open platform required: the service must not lock KDMC into a single firewall choice, and multiple EDR options are preferred.– Customer access and data ownership: provide role–based customer access to cases, dashboards, log searches, and exports.– Include onboarding, agent and log–source deployment, tuning, staff training, escalation planning, an annual tabletop exercise, regular operational and executive reports, and quarterly service reviews.