SW-120627 - USA (Washington, DC) - SI-Powered Communications and Video Intelligence Suite - Deadline October 14,2026

Vendor needs to provide SI–Powered communications and video intelligence suite. – The Suite shall provide authorized communications intelligence, voice identity intelligence, real–time and retrospective video intelligence, automated population–accountability support, cross–source correlation, alerting, case and evidence workflows, and enterprise administration under one accountable prime contractor.– The Contractor shall deliver the required capability as one operationally integrated Suite rather than as disconnected point products that require Government personnel to manually export, re–key, or reconcile data.• One prime contractor shall be contractually accountable for the integration, performance, security, support, service levels, audit obligations, and acceptance of every native, partner–supplied, or subcontractor–supplied component.• The Suite shall maintain a shared operational data model in which persons, aliases, telephone numbers, accounts, facilities, housing units, locations, communications, events, incidents, and cases can be resolved and related across connected sources while preserving the original source records.• The Suite shall connect to authorized ICE and facility telephone, tablet, messaging, electronic–mail, video–visitation, video–management–system (VMS), camera, detainee/offender management system (OMS), movement, incident, and investigative or case–management sources designated by the Government.– Authorized Communications Ingestion and Management:• The Suite shall automatically ingest, uniquely identify, index, and retain permitted content and metadata from recorded non–privileged detainee calls and supported electronic communications, including supported messaging, electronic mail, tablet or kiosk content, and video–visitation audio.– Multilingual Communications Intelligence:• The Suite shall automatically identify spoken and written language, transcribe authorized audio, and translate supported non–English communications into English without requiring an operator to select the language in advance.– Voice Identity Intelligence• The Suite shall create and improve voice profiles from authorized existing recordings without requiring a separate enrollment session, subject cooperation, or new recording hardware.– Video Intelligence and Facility Awareness• The Suite shall analyze approved live camera feeds continuously and concurrently and shall support retrospective analysis of recorded footage. Real–time and retrospective processing are separate required functions.– Automated Count and Missing–Person Support– Cross–Modal Intelligence, Entity Resolution, and Link Analysis– Alerts, Escalation, Wellness, and Human Review– Investigative Workflow, Evidence, Reporting, and Audit