ITES-11210 - USA (El Dorado, California) - IT Equipment, Hardware and Managed Services - Deadline November 13,2026

(1) Vendor needs to provide IT equipment, hardware and managed services to the government authority located in El Dorado, CA.– Ongoing managed IT services, including cloud migration and a walled enterprise AI environment.– Implementation for the AI environment is Claude (Anthropic); equivalent solutions– Remote monitoring and management (RMM) of all District endpoints– Protection against ransomware, phishing, nation–state actors, and dark web threats– deployment and 24/7 security event monitoring– Dark web monitoring for District credentials and data– Incident response retainer: vendor response within 2 hours of a declared security incident– Deployment through the model provider's enterprise API or through an enterprise cloud platform under enterprise data–protection terms; consumer grade AI services shall not be used– SSO integration with the District's Active Directory / Microsoft Entra ID (Azure AD)– Proposer to provide a System Security Plan (SSP) for the AI environment prior to go–live– Administrative office telephones, station business lines, and VoIP platform administration– VPN configuration and management for remote access and inter–station connectivity– Microsoft 365, email, identity and access management, multifactor authentication (MFA), and user account administration– Cloud and SaaS services, software licensing, and individual software account administration as inventoried during onboarding(2) A pre–proposal conference will be held on October 22, 2026.(3) All question must be submitted no later than October 28, 2026.