ITES-10812 - USA (Rockville, Maryland) - RFI for Network Operations and Support Center Service - Sources Sought - Deadline August 17,2026

(1) Vendor needs to provide network operations and support center service to the government authority located in Rockville, MD. • Approach to provide quality 24x7x365 support coverage, consistent service delivery, and enhance operational maturity through continuous improvement applicable to the IHS network system environment• Ability to coordination support services across all functional areas (network, security, telecom, cloud) and technologies (routing, switching, firewalls, and wireless)• Approach to multi–domain incidents will be coordinated, managed, and resolved which may require collaboration with multiple IT service owners• Ability to maintain high availability, with redundancy design, failover mechanisms, and performance optimization