SW-117779 - USA (Virgin Islands) - Cloud-Based Reentry Coordination and Case Management Platform - Deadline August 7,2026

Vendor needs to provide cloud–based reentry coordination and case management platform. – Provide a secure, cloud–based reentry coordination and case management platform designed to support incarcerated individuals and returning citizens as they transition from correctional facilities back into the community. – The proposed solution shall serve as a comprehensive digital platform that enables correctional agencies, parole and probation personnel, workforce development programs, healthcare providers, housing organizations, educational institutions, and community–based organizations to securely coordinate services, track participant progress, and improve reentry outcomes.• System implementation and deployment:– Configure and deploy the proposed platform based on bureau operational requirements.– Conduct requirements gathering and business process analysis.• Client intake, screening, and assessment:– Pre–release and post–release intake– Document digitization and records management• Individualized reentry planning and care coordination:– Unified service plans– Goal tracking• Housing, employment, healthcare, and support services coordination:– Housing services management– Employment and workforce development• Cross–agency collaboration and referrals:– Partner portal– Referral management• Interoperability and system integration:– RESTful APIs.– Secure web services.– Data import and export tools.– Single Sign–On integrations.• Reporting, analytics, and performance measurement:– Real–time dashboards– Standard and ad–hoc reporting• Maintenance and technical support.