ITES-10933 - USA (Pigeon Forge, Tennessee) - Information Technology and Network Distribution Providers Services - Deadline September 9,2026

(1) Vendor needs to provide information technology and network distribution providers services to the government authority located in Pigeon Forge, TN.– Provide IT services for city staff, events promoters, event vendors, and event attendees. Events include stage production events, sporting events, auto shows, and trade shows– Customer calls and emails explaining and gathering needs and delivery options. – Order documentation, billing, and necessary follow up.– Network design and pre–planning related to wired and wireless services, bandwidth, RF needs, addressing, QoS, security, critical devices, and temporary infrastructure.– Responsible for IT equipment deployment at move in to include configuration and testing.– Live event network operations and support to include monitoring network performance, perform RF checks, customer support, support critical devices, troubleshoot connectivity, and maintain operational coverage throughout event hours.– After hours support by providing onsite or remote service to complete changes, respond to issues, and verify services for the next day.– Post event tear down and restoration by recovering temporary cabling and equipment, removal of temporary configurations, disabling of event ports by returning the network to baseline.– Management of the digital advertising program which currently includes 9 screens to include receiving and preparing content, scheduling and publishing content, making formatting adjustments, troubleshooting display issues, and supporting signage needs associated with events.(2) The contract period will be for four years.