MRB-58172 - USA (California) - Communication Services - Deadline November 10,2026

(1) Vendor needs to provide communication services for incarcerated persons through an agreement with Global TelLink Technologies.– To identify a Contractor to provide communications services to the incarcerated population with no fee for the service to the Office.– To identify a Contractor that maintains complete and accurate administrative records. Records will support data collections, audits, analysis of statistics, and fiscal transactions.– Contractor shall identify all functionality available through the tablet platform and clearly distinguish between services provided at no charge and services for which a fee applies.– Contractor shall describe its authentication methods, access controls, encryption, cyber security protections, vulnerability management, security patching, backup procedures, disaster recovery, and incident response processes.– The system shall provide appropriate controls to prevent unauthorized monitoring, recording, disclosure, or access to communications designated by the County as confidential or privileged.– Contractor shall identify all dependencies upon the County, incumbent provider, utilities, telecommunications providers, or other third parties.(2) A pre–bid conference had been due on Monday October 13, 2026.(3) All question had been due on October 20, 2026.