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closed🌐 tucson-az260125

Medical/Telehealth/Pharmacy, Wellness, Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA) Administration, Dental, and Employee Assistance Program (EAP) Coverage

tucson-az / Business Services

Description

The City of Tucson is soliciting proposals for Medical/Telehealth, Pharmacy, Wellness, Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA) Administration, Employee Assistance Program (EAP), and Dental Coverage and services for employees and retirees for a July 1, 2026 effective date. Chapter 1A -- Medical/Telehealth (HSA/HRA Administration) Chapter 1B -- Pharmacy Chapter 1C -- Wellness Chapter 1D -- Employee Assistance Program (EAP) Chapter 1E -- Dental Offerors may bid on one or more of the lines of service A-E. Offerors do not have to bid on all lines of service to be considered, however, offeror must provide ALL services of the group, i.e. Medical and Telehealth Third Party Administrator (TPA) and AND HSA/HRA Administration. Please note that the Wellness line of service may be awarded to more than one contractor. MINIMUM REQUIREMENTS Minimum Requirements as applicable to each Line of Service will be found in the Attachments. Please note that the requirements listed in the Scope of Work of each line of service Attachment are minimum service levels the City expects to receive through this solicitation. Any offeror may introduce enhanced services as part of their comprehensive response to this solicitation given that the minimum service levels are met. Any offeror not meeting the minimum requirements will be rejected. NO PRE-BID/PROPOSAL CONFERENCE: The City is foregoing a Pre-Bid/Proposal conference for this solicitation. Prospective bidders/offerors are invited to submit questions in the Question & Answer feature within this RFP in OpenGov Procurement. The deadline for questions is October 21, 2025 at 5:00 p.m. Local Arizona Time. Ordinarily, the purpose of this conference is to clarify the contents of this solicitation in order to prevent any misunderstanding of the City's position. Any doubt as to the requirements of this solicitation or any apparent omission or discrepancy should be presented to the Contract Officer before the submittal due date. The City will then determine the appropriate action necessary, if any, and issue a written addendum to the solicitation. Oral statements or instructions shall not constitute an addendum to this solicitation. PLEASE NOTE: Offerors must complete, sign, and return via email the attached "Request for Confidential Documents Form" to receive confidential documents such as repricing documents, census, claims, etc. Please see the form for specific instructions. This form must be submitted within one (1) week of RFP publication date.

Details

Posted
Oct 10, 2025
Response deadline
Nov 14, 2025, 9:00 PM UTC
Status
closed
Buyer
tucson-az
Department
Business Services
Jurisdiction
tucson-az
Reference #
260125
Summary
<p style="margin: 0.05pt 5.95pt 0.0001pt; text-align: justify; font-size: 11pt;">The City of Tucson is soliciting proposals for Medical/Telehealth, Pharmacy, Wellness, Health Savings Account (HSA) and
Is Paused
false
Template Title
Request for Proposal
Copy Count
2
Government Organization City
Tucson
Government Organization Name
City of Tucson
Government Organization State
AZ
Government Organization Website
https://www.tucsonprocurement.com/
Government Organization Zip Code
85701
Government Organization Address1
255 W Alameda St
Government Organization Timezone
America/Phoenix
Government Organization Country Code
US
Government Organization Phone Country
1
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This listing is a summary from tucson-az's open procurement data. We ingest every field the feed publishes; the full solicitation documents are on the source portal.

Raw record
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  "summary": "<p style=\"margin: 0.05pt 5.95pt 0.0001pt; text-align: justify; font-size: 11pt;\">The City of Tucson is soliciting proposals for Medical/Telehealth, Pharmacy, Wellness, Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA) Administration, Employee Assistance Program (EAP), and Dental Coverage and services for employees and retirees for a July 1, 2026 effective date.</p><p style=\"margin: 0.05pt 5.95pt 0.0001pt; text-align: justify; font-size: 11pt;\">&nbsp;</p><ul><li style=\"text-align: justify; font-size: 11pt;\">Chapter 1A -- Medical/Telehealth (HSA/HRA Administration)</li><li style=\"text-align: justify; font-size: 11pt;\">Chapter 1B -- Pharmacy</li><li style=\"text-align: justify; font-size: 11pt;\">Chapter 1C -- Wellness</li><li style=\"text-align: justify; font-size: 11pt;\">Chapter 1D -- Employee Assistance Program (EAP)</li><li style=\"text-align: justify; font-size: 11pt;\">Chapter 1E -- Dental</li></ul><p style=\"margin: 9.25pt 5.75pt 0.0001pt 6pt; text-align: justify; font-size: 11pt;\">Offerors may bid on one or more of the lines of service A-E. Offerors do not have to bid on all lines of service to be considered, however, offeror must provide <strong>ALL </strong>services of the group, i.e. Medical and Telehealth Third Party Administrator (TPA) and <strong>AND </strong>HSA/HRA Administration. Please note that the Wellness line of service may be awarded to more than one contractor.</p><p style=\"margin: 9.25pt 5.75pt 0.0001pt 6pt; text-align: justify; font-size: 11pt;\"><strong>MINIMUM REQUIREMENTS</strong></p><p>Minimum Requirements as applicable to each Line of Service will be found in the Attachments. Please note that the requirements listed in the Scope of Work of each line of service Attachment are minimum service levels the City expects to receive through this solicitation. Any offeror may introduce enhanced services as part of their comprehensive response to this solicitation given that the minimum service levels are met.</p><p><strong>Any offeror not meeting the minimum requirements will be rejected.</strong></p><p style=\"margin: 9.25pt 5.75pt 0.0001pt 6pt; text-align: justify; font-size: 11pt;\">&nbsp;</p><p><strong>NO PRE-BID/PROPOSAL CONFERENCE: </strong>The City is foregoing a Pre-Bid/Proposal conference for this solicitation.&nbsp; Prospective bidders/offerors are invited to submit questions in the Question &amp; Answer feature within this RFP in OpenGov Procurement. The deadline for questions is October 21, 2025 at 5:00 p.m. Local Arizona Time. Ordinarily, the purpose of this conference is to clarify the contents of this solicitation in order to prevent any misunderstanding of the City's position.&nbsp; Any doubt as to the requirements of this solicitation or any apparent omission or discrepancy should be presented to the Contract Officer before the submittal due date. The City will then determine the appropriate action necessary, if any, and issue a written addendum to the solicitation. Oral statements or instructions shall not constitute an addendum to this solicitation.</p><p><span style=\"font-size: 16px;\"><strong>PLEASE NOTE:</strong></span></p><p><span style=\"text-decoration: underline;\">Offerors must complete, sign, and return via email the attached \"Request for Confidential Documents Form\" to receive confidential documents such as repricing documents, census, claims, etc. Please see the form for specific instructions. This form must be submitted within one (1) week of RFP publication date.</span></p><p style=\"margin: 9.25pt 5.75pt 0.0001pt 6pt; text-align: justify; font-size: 11pt;\">&nbsp;</p>",
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