DE-5446 - USA (Massachusetts) - Front Desk Data Entry Specialist Service - Deadline August 17,2026

(1) Vendor needs to provide front desk data entry specialist service. – Provide data entry into web–based systems, and TAP systems.– Provide reception services for reception center visitors or clients and accomplish customer service and administrative duties as required.– Receive telephone calls, greet visitors, ascertain the nature of the call or visit, direct clients.– Provide complete and clear information that addresses most routine or procedural issues.– Ensure all clients completely sign–in and generate a monthly client usage report in the format established by management.– Input all TAP data and resources to include scheduling clients for transition assistance program workshops to include sending reminder emails one week prior to class start date unless a different timeline is directed by program managers.(2) This bid is set aside for total small business.