WD-16342 - Swaziland - Website Redesign Services Using WordPress CMS - Deadline November 6,2026

Vendor needs to provide website redesign services using WordPress content management system.– Secure, high–performing, accessible and stakeholder–centred digital platform that supports the bank’s mandate, strategic positioning and evolving stakeholder needs– Design an intuitive, user–centred website that prioritises easy accessibility, clear navigation and a seamless user experience– Develop customer journey maps that show how different stakeholders access information and complete key tasks on the website.– Apply user interface design principles, including graphical user interfaces, to anticipate users’ needs and support easy access to information.– Emphasise simplicity, consistency, interactivity and innovation throughout the website experience.– Apply an improved Responsive Web Design approach to ensure the website renders effectively across tablets, laptops, desktops and mobile phones– Optimise website performance to support fast, reliable and user–friendly access to content and services– Implement a WordPress Content Management System or equivalent back–end solution to simplify content creation, management and modification– Implement Search Engine Optimization tools and practices to improve visibility, ranking and discoverability of the Bank’s website– Integrate Bank’s AI chatbot plugin to support user enquiries and include vernacular language