STAFF-16460 - USA (Uniondale, New York) - IT Business Relationship Manager Service - Deadline July 23,2026

(1) Vendor needs to provide IT business relationship manager service to the government authority located in Uniondale, NY. – Serve as the primary liaison between agency's business units and the department of innovation and information technology.  – Provide business relationship management services, including business needs gathering, project business case development, requirements development, business capability management, and business portfolio management. • Business capability management.• Business case development.• Business portfolio management: Present regular updates to each business unit on the status of the current set of portfolio needs, any system–related issues occurring during the reporting period, including root cause analysis and after–action reports where appropriate, upcoming planned outages or system go–lives, status of application and data access requests • Escalation management: – Serve as the primary liaison for agency for business units and engage with business units to identify and escalate any issues with the delivery of technology or cyber services.• Enterprise portfolio management: – Manage strategic information about our current baseline of software and infrastructure, as well as our future vision for where the organization wants to go, based on business needs. – Manage the IT strategic plan, incorporating agency capabilities, business needs, and opportunities. (2) All the questions must be submitted no later than July 14, 2026. (3) The contract period will be for one year.