Communication Services for Inmates at Pierce County Jail and Juvenile Detention Center

Pierce County (hereafter known as ‘the County’) is seeking a single prime contractor to provide an end-to-end, turnkey inmate communication system for the Pierce County Jail and the Juvenile Detention Center at Remann Hall. The selected vendor must deliver a modern inmate telephone system that supports collect, prepaid collect, and debit calling options as well as video visitation. The County requires a contractor with proven experience deploying inmate communication systems in correctional settings, the technical capacity to install and support systems of this scope, and the ability to integrate seamlessly with County platforms such as Legal Information Network Exchange (LINX) and the Jail Management System (JMS). The vendor must demonstrate compliance with Americans Disability Act (ADA), Federal Communications Commission (FCC), and national Corrections communication standards, possess the financial stability to support a long-term contract, and have a strong track record implementing largescale secure tablet solutions for inmate use.