WD-16373 - USA (North Carolina) - Website Redesign, Development, Hosting, Integration, Training, Maintenance, and Support Services Using CMS - Deadline November 10,2026

(1) Vendor needs to provide website redesign, development, hosting, integration, training, maintenance, and support services using content management system.1. Website design and development:– Complete replacement of the existing public website.– Modern, professional, transit–focused design consistent with agency branding.– Responsive functionality for desktop, tablet, and mobile devices.– Language translation features functional on all native content2. Content management system:– User–friendly CMS allowing non–technical agency staff to routinely maintain the website.– Management of pages, documents, images, alerts, menus, and other routine content.3. Existing transit technology and mapping:– A standard link, embed, widget, API, or similar commercially available method may be used.4. Content migration:– Review existing content and identify content to migrate, archive, consolidate, or otherwise address.– Migrate agreed existing content.5. Search, analytics, and basic SEO:– Provide basic search–engine–friendly structure and editable page titles and descriptions.– Provide appropriate redirects for migrated pages.– Implement wave–approved analytics tools.6. Hosting, security and maintenance:– SSL/TLS, routine security updates, backups, and reasonable security monitoring.– Reasonable website restoration procedures.7. Future fare payment integration:– Design the website so a future fare–payment system can be integrated without complete website redevelopment.(2) A pre–bid meeting had been held on October 08, 2026.(3) All questions had been submitted no later than October 13, 2026.