ITES-10791 - USA (Bergen, New Jersey) - Information Technology (IT) Consulting and Management Services - Deadline August 13,2026

(1) Vendor needs to provide information technology (IT) consulting and management services to the government authority located in Bergen, NJ. – Procure comprehensive Information Technology (IT) Consulting and Management Services to ensure stable, secure, and efficient operations of all municipal technology systems.– The selected Respondent will be operationally responsible for the reliability, security, maintenance, and performance of the City's IT systems.– This solicitation includes an annual fixed–fee consultant and management IT service Agreement, as well as needed task–based project work.–Strategic IT planning and advisory services ongoing assessment of the city’s technology environment with recommendations for upgrades, budgeting, and long–term improvements, and act as the City’s technical point of contact if referral to a third–party vendor is required.– End–user and help desk support remote and on–site technical assistance, user account management, and issue resolution for city staff.– Network, Server, and Infrastructure Management Monitoring, maintenance, and troubleshooting of servers, network equipment, firewalls, and wireless systems.– Cybersecurity and Compliance Management of security systems, patching, threat monitoring, and incident response support to protect municipal data.– Backup, Disaster Recovery, and Documentation – Routine data backups, recoveryreadiness, maintenance of the system, and maintenance of accurate network documentation.(2) The contract period will be for two years.