SW-119687 - USA (Pennsylvania) - Basis2 Programming Consulting Services - Deadline October 13,2026

(1) Vendor needs to provide basis2 programming consulting services. – Provide business analyst support with major concentration on technical assistance to speed and aid the implementation of the basis2 billing system. – Provide an advocate to partner with existing technical structure while serving to bridge the understanding gap between business and technology.– Assist agency management and end users to achieve full functionality of essential processes within the billing environment.– Provide support by helping to efficiently meet the goals, regulations, and mandates of the following tasks:• Evaluate interface layouts for efficiency and effectiveness, study timings in relationship to collection agency placements and make recommendations or modifications accordingly.• Review technical solutions proposed by the billing system developers.• Act as liaison with business and billing system tech team.• Work with the business and billing system tech team to reach appropriate solutions that produce a desired outcome.• Suggest alternate workflow solutions due to system design.• Act as liaison with third party’s interfaces, utilizing APIs and webservices.• Assist in development of workflow process for basis2, eBilling, AMI software, and other system software tied to basis2.• Attend meetings with business users and billing system tech teams in the role of business advocate.• Assist in requirements definitions, bridge understanding gap between agency and tech team to speed up the implementation schedules.• Write code, webservices, and APIs for certain enhancements that cross basis2 and other related applications.• Create test case scenarios.• Perform scenario testing, define steps necessary for testing along with expected results, create relationships between test cases and requirements, manage changes to test cases when requirements change, track results and measure progress.• Assist business in technical or process issue resolution.• Assist in reconciliation process between business and third–party collection agencies• Share in identifying and documentation of red flags.• Evaluate and assist in managing legacy data after conversion.(2) All the questions must be submitted no later than September 29, 2026. (3) Mandatory pre–bid meeting will be held on September 22, 2026.