SW-120736 - USA (California) - Mobile Communication Capture and M365 e-Discovery Integration Solution - Deadline October 27,2026

(1) Vendor needs to provide mobile communication capture and M365 e–discovery integration solution. • Procure a mobile communication capture & m365 e–discovery integration solution capable of securely and reliably capturing and transferring short message service (SMS) and multimedia messaging service (MMS) communications in near‑real‑time or continuous capture for approximately 7,000 users.• Solution as a fully managed Software as a Service (SaaS). The Solution must support Apple iOS and Android devices.• Solution must provide search, retrieval, reporting, data export, and interoperability through Application Programming Interfaces (APIs), SMTP compatible mechanisms, and other industry standard integration methods.• SMS/MMS text message content• SMS/MMS metadata (sender/recipient, timestamps, message direction, delivery status, etc.)• Voicemail metadata and audio files (if exportable).• Maintain full chain–of–custody integrity during transfer into M365 data boundaries. including verifiable, timestamped logs of transmission events.• Implement strong access controls, including role–based permissions, and Multi–Factor Authentication (MFA)• Operate on County–issued and iOS and Android smartphones that are Intune–managed.• Scale to accommodate increasing ingestion throughput and processing demands without degradation.