TRANS-3090 - USA (Alabama) - Medical Transcription Services - Deadline December 7,2026

(1) Vendor needs to provide medical transcription services.– Provide medical transcription of psychiatric reports and other documents.– Reports are to be transcribed according to the guidelines.– Reports will be transcribed according to pre–established templates or formats, which will be provided by the respective Facility.– Assigned and readily available on a continuous basis to manage the account, to include problem solving, on–going coordination of service, request for stats, and other on–going account interactions.– Messages must be left on an answering machine, calls must be returned within 30 minutes.– Calls must be answered live by an individual the vast majority of the time. Assistance with questions and concerns must be available by phone 24 hours per day, 7 days per week, specifically after 4:30 pm CST, on holidays and weekends as well as during business hours.– Dictation shall be called into the contractor’s digital recorder via a toll–free telephone number provided by the contractor.– Create, electronically save, and archive the completed reports as individual, separate, editable documents.(2) All questions must be submitted no later than November 20, 2026.(3) The contract period will be for two years.