EXTRA-79460 - USA (Valhalla, New York) - Enterprise Printer Management Service - Deadline December 11,2026

(1) Vendor needs to provide enterprise printer management service to the government authority located in Valhalla, NY.– Provide a comprehensive Enterprise Printer Service Management solution across all hospitals, outpatient facilities, physician practices, administrative offices, and affiliated locations.– Vendor will be expected to deliver a fully managed print environment that improves operational efficiency, enhances information security, standardizes printing technologies, reduces total cost of ownership, and supports the clinical and administrative workflows required within the multi–site healthcare organization.– The engagement will encompass all aspects of printer fleet management, including assessment, design, implementation, maintenance, monitoring, reporting, optimization, and lifecycle replacement services.– Service level agreements (SLAs), support, and escalation:– Define device uptime commitments and service level agreements (SLAs) for all deployed printing devices.– Provide multiple support coverage options, including standard and enhanced support models.– Reporting, analytics, and operational insights:– Provide comprehensive dashboards and reporting capabilities that deliver actionable operational and financial insights.– Report print volumes by device, department, location, and user group.– Track device utilization and identify opportunities for fleet optimization.– Analyze color versus monochrome printing trends and consumption patterns.– Implementation, transition, and strategic partnership:– Provide a comprehensive implementation and transition plan with defined milestones and deliverables.– Establish a project governance structure with clearly identified roles, responsibilities, and communication channels.– Develop and execute a communication strategy to support stakeholder engagement throughout the project lifecycle.– Provide detailed deployment schedules for all facilities and locations.(2) All the questions must be submitted no later than November 20, 2026.(3) The contract period will be for one year.