SW-119727 - USA (Louisiana) - Enterprise Operational Excellence and Digital Transformation Assessment Service - Deadline October 20,2026

(1) Vendor needs to provide enterprise operational excellence and digital transformation assessment service. – Conduct a comprehensive assessment of enterprise administrative operations, business processes, governance, and supporting technology, including how to advance the district functions to include Artificial Intelligence (AI) in accordance with national evidenced based technological practices in government. • Evaluate people, processes, governance, and technology as an integrated operating model. • Evaluate end–to–end administrative workflows across departments.• Identify process bottlenecks, redundant approvals, duplicate tracking, and manual work.• Assess governance, decision rights, and organizational roles.• Evaluate current ERP configuration, utilization, integrations, and workflow capabilities.• Evaluate current SIS, platforms, and other data systems configuration, utilization, integrations and workflow capabilities.• Recommend opportunities for process redesign before technology investments, including how to automate processes.• Recommend opportunities for process redesign with technology investments, including a focus on integrating Artificial Intelligence (AI) and automating processes.• Develop a prioritized multi–year implementation roadmap.• Conduct stakeholder interviews with executive leadership, procurement, legal, finance, HR, technology, and operational departments.• Observe key workflows in real time.• Map current–state processes for contracts, procurement, purchasing, hiring, payroll, board agenda development, grants, and other high–impact workflows.• Review policies, procedures, approval matrices and service expectations.• Assess current technology landscape including Munis modules, SalesForce, Avela, ReportWell, Acuity Scheduling, AI, configurations, reporting, integrations, document management, workflow automation, and data governance.• Benchmark against leading public–sector practices.(2) All the questions must be submitted no later than October 7, 2026. (3) The contract period will be for one year. (4) Virtual pre–bid meeting will be held on October 2, 2026.