SW-121499 - South Africa - WhatsApp-Based Digital Risk Assessment Channel Platform - Deadline December 11,2026

(1) Vendor needs to provide WhatsApp–based digital risk assessment channel platform. • WhatsApp–based access channel for risk assessments. • Providing and configuring an appropriate WhatsApp Business Platform solution and associated Meta/Business Solution Provider services where applicable.• Access through suitable mechanisms such as a WhatsApp number, click–to–WhatsApp link, QR code, campaign/session link or another bidder–proposed method• Ability to prevent or manage duplicate submissions where feasible and to associate responses reliably with the correct student/session.• Ability to resume interrupted journeys, or a clearly described alternative approach for managing conversation/session expiry