SW-121824 - USA (Florida) - RFI for Video Visitation System - Deadline November 30,2026

(1) Vendor needs to provide video visitation system.– Vendor for the installation, operation, and maintenance of a video visitation system in correctional facilities, which will provide an onsite and remote video capabilities.– Provide information regarding complete inmate video visitation, communication platform solutions including software, hardware, infrastructure, implementation, support, and operational services.– Core functionality:– Remote video visitation.– Onsite video visitation kiosks.– Attorney and professional visitation support.– Secure messaging and document sharing.– Video visitation requirements:– Remote visitation for approved visitors.– Free onsite visitation support.– Secure monitoring and recording.– Remote attorney visitation capabilities.– Fee–based remote visitation model:– Proposed fee structure for remote visitation sessions.– Duration and pricing options.– Security and compliance:– Role–based access controls.– End–to–end encryption.– Monitoring and investigative capabilities.– The system shall include automated monitoring tools capable of detecting inappropriate or prohibited content.– Voice recognition shall identify and flag prohibited or concerning language using keyword/phrase alerts.– Video analytics shall identify inappropriate visual behaviour.– Real–time alerts shall be generated for staff intervention.– The system shall support configurable automatic call termination upon detection of prohibited activity.– System architecture:– Cloud, on–premises, or hybrid deployment models.– High availability architecture.(2) All the questions must be submitted no later than November 17, 2026.