EXTRA-79076 - USA (Tempe, Arizona) - Business Process Mapping Services - Deadline December 8,2026

(1) Vendor needs to provide business process mapping services to the government authority located in Tempe, AZ. – Through information obtained in interviews, group discussions, analysis of policies and procedures, data and metric review, and review of other available materials, develop a current–state map of specified business processes.– The type and level of detail of the process map will depend upon the subject matter and specific goals identified by the process owner.– Maps may include but not be limited to:– Inputs and outputs.– Workflows, decision points, and lines of accountability or responsibility.– Swim lanes, particularly for processes with joint accountability or ownership.– Bottlenecks or areas of inefficiency such as delays, duplication, re–work, or steps that do not add value.– Volume of work product.– Average time per step.– Average cycle time (from start to end of process).– Create a future state map and provide detailed recommendations for process improvement designed to achieve the future state that reduces error rates, cycle time, and complexity while maintaining or improving upon requisite compliance requirements.– Redesign of processes that directly or indirectly impact students should focus on improving student experience, engagement, and resources.– Recommendations may include but are not necessarily limited to: changes to policy, process, procedure, automation, or outsourcing.– Future state maps, along with any recommendations should consider existing laws, regulations and policies.(2) All the questions must be submitted no later than November 13, 2026.(3) The contract period will be for one year.