SW-117741 - USA (Illinois) - RFI for Army Transportation Command Domestic Tender Program Services - Deadline September 1,2026

Vendor needs to provide army transportation command domestic tender program services.• The desired solution should streamline workflows, standardize data, support the development of metrics, and facilitate efficient distribution and resolution of issues.• Standardize and categorize all data related to performance and compliance.• Create a tracking number for each issue submitted.• Place data in a workflow for efficient processing.• Designate and distribute data efficiently to office of primary responsibility (OPR) and office of collateral responsibility (OCR).• Apply standardized timelines to track and shorten resolution times with automated email notifications when responses are required.• Make data readily available for analysis to support the creation of metrics.• The solutions should allow to manage and track complaints and provide stakeholders with the status and resolution (if appliable) to each issue submitted.