open🌐 RFPMart: Virginiahttp://www.rfpmart.com/1190073-usa-virginia-rfi-for-human-resources-benefits-contact-center-service-sources-sought-rfp.html
CC-3929 - USA (Virginia) - RFI for Human Resources Benefits Contact Center Service - Sources Sought - Deadline November 2,2027
Description
(1) Vendor needs to provide human resources benefits contact center service. • Contact center personnel and management, and services necessary for the operation of the department.• Receive calls from hearing impaired employees by using a telephone for the deaf and hard of hearing.• Inbound telephone (toll–free Benefits Line)• Email • AI–powered chatbot for Tier 1 self–service inquiries• Scheduled callback(2) This bid is Set–Aside for 8(a) Set–Aside (FAR 19.8)
Details?
- Posted
- Oct 27, 2026
- Response deadline
- Nov 2, 2027, 11:59 PM UTC (371d)
- Status
- open
- Jurisdiction
- RFPMart: Virginia
- Location
- Virginia
- Has Description
- true
- Item
- CC-3929 - USA (Virginia) - RFI for Human Resources Benefits Contact Center Service - Sources Sought - Deadline November 2,2027 (1) Vendor needs to provide human reso
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