ITES-11277 - USA (Hallsville, Missouri) - Managed IT and Cybersecurity Services - Deadline November 12,2026

(1) Vendor needs to provide managed IT and cybersecurity services to the government authority located in Hallsville, MO.– • Initial assessment and transition: inventory the city’s devices, accounts, network, software, vendors, and current support arrangements; identify priorities; document an onboarding and remediation plan.• Managed support: provide a help desk for city staff, remote and onsite assistance, device and networkadministration, monitoring, patching, account management, and coordination with existing technologyvendors. • Cybersecurity: assess risks and propose endpoint protection, email security, multifactor authentication, firewall and network management, access controls, security awareness, logging, and incident response.• Backup and continuity: assess and manage backups for applicable endpoints, servers, cloud data, and critical city records; state retention, offsite or immutable protection, restoration testing, recovery objectives, and the city’s ability to access its data if the contract ends.• Domain and email transition: plan and carry out the transition to website, including coordination with the domain registrar, website provider, and google workspace; address email routing, account migration or aliases, authentication records, continuity, user training, and rollback.• Public safety support: explain experience supporting police technology and handling sensitive information.