ITES-11012 - USA (Irvington, New Jersey) - IT Support Services - Deadline October 15,2026

(1) Vendor needs to provide IT support services to the government authority located in Irvington, NJ.– Hardware:• 16 desktops and 15 laptop workstations• VOIP telephone handsets with call routing and forwarding features installed in three physical locations• 10 IHA issued mobile phones capable of accessing IHA software systems including PHA Web, Microsoft Outlook and Microsoft Teams– Software:• Microsoft Office 365 (10 users)• Adobe Pro (1 user)• Adobe Acrobat (9 users)• Datto Monthly back–up– Maintenance of existing hardware and software devices– Provide local and wide area network administration support services via customer service phone support and electronic submission systems– Maintain user administration files, file and print services, internet services, email setup and configurations and system patches, ongoing security support.– Network infrastructure support to include wired and wireless devices and access points.(2) An optional pre–proposal conference will be held on October 8, 2026.(3) All question must be submitted no later than October 9, 2026.