SW-116076 - USA (Florida) - RFI for Volunteer Management System - Deadline August 4,2026

(1) Vendor needs to provide volunteer management system. – The vendor’s proposed solution must satisfy all functional, technical, and operational capabilities listed.1. Volunteer Profile Management2. Volunteer Opportunity Management.3. Time Tracking & Milestone Recognition4. Scheduling Tools5. Communications & Notifications6. Reporting & Data Exports7. Event & Group Volunteer Management8. Data Sharing & Integrations9. Background Checks & Credential Verification– Provide Software as a Service (SaaS) solution or custom–built solution.– These systems serve as a powerful tool for volunteer administration and record keeping.– Allow volunteers to create individual accounts and securely log in via the internet from personal computers or mobile devices.– Support creation and management of volunteer profiles, including name, contact details, demographic data, availability, interests, prior service, and associated documentation.– Enable administrators to create and assign a variety of application forms based on volunteer type (individual, group, resident/campground host, CSO), including form fields, prerequisites, and document upload requirements.– Allow administrators to configure approval workflows, routing rules, and required review steps without vendor intervention.– Store and display volunteer profile photographs for on–site verification.– Permit authorized administrators to merge duplicate profiles.– Allow administrators to create and manage secure notes associated with volunteer profiles.– Attachment of one or more supporting documents directly to the note.– Access controls that restrict viewing, creation, modification, and deletion of notes and their attachments.– Enable linking individual profiles to group records for service tracking purposes.– Support master volunteer records accessible across all locations, including service history, training, awards, background screening, agreement expiration, and attached documents.– Allow volunteers to monitor progress to complete prerequisites, monitor previous application locations, monitor awards, future scheduling, run pre–packaged reports, and download documents.(2) All the questions must be submitted no later than July 14, 2026.