ITES-11128 - USA (Lauderhill, Florida) - Go High Level Account Configuration Service for Email, SMS, Text, and Telephone Communications - Deadline October 14,2026

(1) Vendor needs to provide go high level account configuration service for email, SMS, text, and telephone communications. – Consolidate different communications functions under one system, migrate the existing CRM system and provide staff with a working system that can be more efficiently maintained after implementation.1. Setup and configure the GoHighLevel account under Office–controlled credentials, with administrator access held by designated staff.2. Migrate approximately 20,000 existing contact records from Mailchimp into GoHighLevel in a scalable manner.3. ID and merge duplicate records and provide an import summary.4. Preserve existing unsubscribe and opt–out records during migration.5. Delete no source data without written agency approval.6. Configure email sending, templates, contact lists, and basic communications workflows.7. Coordinate required email–domain authentication and related technical changes with the agency’s MIS Department.8. Configure SMS/text messaging using the agency existing active registration under the agency.9. Configure Sending SMS only to contacts with documented consent to receive text messages.10. Configure GoHighLevel telephone functionality to route calls to number.11. Configure appropriate user access for staff.12. Configure available usage alerts or spending limits for metered email, SMS, and telephone charges.13. Test email, SMS, and telephone functionality.14. Provide basic staff training and a brief handoff document.15. Provide at least 10 business days of post–handoff support for defects related to the completed setup.(2) All the questions must be submitted no later than October 9, 2026.