SW-121292 - USA (Minnesota) - Community Development Software - Deadline November 17,2026

(1) Vendor needs to provide community development software. – The agency seeks a platform supporting planning and zoning, permitting, licensing, inspections, code enforcement, electronic plan and document workflows, mobile/field operations, reporting, payments, and an integrated online customer portal.• Create consistent, configurable workflows and reduce duplicate data entry.• Provide reliable parcel, address, project, permit, license, inspection, case, fee, payment, and document information.• Support secure access using modern identity, authentication, authorization, audit, and cybersecurity practices.– GIS, Parcel, and Address Management• Integration with Esri GIS and support for map–based search, selection, visualization, and workflow.• Parcel, address, property, owner, zoning, district, and other spatial/contextual data relationships.• Describe synchronization methods, APIs, web services, feature services, and handling of authoritative data sources.• Map display and spatial query capabilities for staff and, where appropriate, public users.– Planning and Zoning• Application intake and case management for planning, zoning, land use, development review, variances, conditional uses, subdivisions, and related processes.• Configurable workflows, routing, assignments, reviews, approvals, conditions, milestones, hearings, and notifications.• Parcel/address/project relationships and support for multiple parcels and applicants.• Meeting, agenda, hearing, and decision tracking where applicable.– Permitting and Licensing• Online and staff–assisted intake for building, construction, trade, right–of–way, fire, health, and other permit types configured by the agency.• Business, rental, and other licensing processes as determined by the agency.• Configurable permit/license types, statuses, workflows, prerequisites, expiration, renewal, holds, and conditions.– Inspections and Mobile• Inspection scheduling, assignment, routing, reinspection, cancellation, and workload management.• Mobile access to case, permit, parcel, contact, document, photo, history, and inspection information.• Field entry of results, comments, photos, attachments, signatures, violations, and follow–up actions.• Offline or limited–connectivity capabilities should be described.– Code Enforcement• Complaint/request intake, case creation, investigation, violation tracking, notices, follow–up, escalation, and closure.• Configurable code categories, deadlines, actions, templates, and workflows.– Customer Portal and Electronic Services• Responsive public portal for applications, submissions, payments, status, documents, inspection requests, and communications.• Account creation and secure authentication appropriate for external customers.• Online forms with validation, conditional logic, attachments, and save/resume functionality.• Customer access to appropriate project, permit, license, inspection, invoice, and payment information.– Reporting, Analytics, and Search• Ad hoc and standard reports, dashboards, operational metrics, exports, and scheduled reports.• Search across permits, cases, licenses, parcels, addresses, contacts, inspections, projects and documents.• Role–appropriate dashboards and configurable queues/worklists.• Access to data for enterprise analytics/reporting without unreasonable vendor lock–in.(2) All the questions must be submitted no later than November 3, 2026.