ITES-11355 - USA (Phillipsburg, New Jersey) - Information Technology Services - Deadline December 8,2026

(1) Vendor needs to provide information technology services to the government authority located in Phillipsburg, NJ.– Provide high–quality technical solutions, support and expertise to all Town sites by means of managing Networks preforming testing, installations, upgrades for network hardware, software and security.– Provide service strategy, service operation and continual service improvements.– 24 x 7 Monitoring services– 24 x 7 On–site support If/when needed– 24 x 7 Remote managed services support if/when needed– Mitigation and resolution of detected issues– Proactive identification and remediation of performance, availability, and security issues before user impact.– Troubleshooting and maintenance of network systems– Network systems support (install, test, maintain, monitor and tune)– Respond to Tickets forwarded from other responsibility areas– Installation Support– Monitor system and LAN performance, and make upgrade recommendations using management or monitoring tools– Preform diagnostic testing between system and network components– Recommend configuration changes network upgrades, and security upgrades as required– Install, configure, troubleshoot, and maintain system and network monitoring tools and hardware as required or directed– Install, configure and maintain Firewalls, LAN switches, routers and wireless systems(2) The contract period will be for two years.