SW-121827 - USA (Georgia) - Digital Communications Software - Deadline November 20,2026

(1) Vendor needs to provide digital communications software.– Provide an enterprise email and SMS communications platform to support statewide public communications, marketing, outreach, education, engagement, and customer relationship activities across its divisions, programs, facilities, and locations.– Support email campaign creation, customization, scheduling, and distribution.– Provide a visual email editor and mobile–responsive templates.– Support audience segmentation and personalization communications.– Provide email delivery and engagement reporting.– Provide a centralized, publicly accessible subscription homepage where individuals can sign up to receive email communications based on their selected topics or categories.– Support SMS campaign creation, scheduling, and distribution.– Provide subscriber management, including opt–in and opt–out functionality.– Support SMS reporting and automation.– Identify all applicable SMS–related fees and charges.– The platform shall provide centralized contact and audience management, including contact import and export, segmentation, custom fields, lists, groups, and tags.– The platform shall support subscription, email, and SMS preferences, including opt–in and opt–out management.