SW-120547 - USA (Massachusetts) - Enterprise Observability Platform - Deadline November 4,2026

(1) Vendor needs to provide enterprise observability platform.• Application performance monitoring (APM) and distributed tracing.• Application/platform logs and database performance monitoring.• Real user monitoring (RUM), digital experience monitoring, and synthetic application transactions.• Application service levels, including measurement and error–budget reporting where appropriate.• Enterprise service mapping, executive operational intelligence, and trend reporting.• Provide role–based access for executive, operations, engineering, and administration personas.• Allow for global dashboard filtering and shareability via human–readable filters in lieu of a proprietary query language to generate temporary dashboard views.(2) All question must be submitted no later than October 16, 2026.(3) A contract period will be for one year.