EDUCATION-18523 - USA (Hawaii) - Avaya System Administration and Troubleshooting Training Service - Deadline September 16,2026

(1) Vendor needs to provide Avaya system administration and troubleshooting training service to the government authority located in State. – The training shall encompass practical troubleshooting, SIP station administration, and legacy system integration.– The curriculum shall support a phased attendance model where basic users attend the first day, and technical staff attend the balance of the course for an advanced deep dive.– Topic: Administration of SIP stations (including J100 series SIP endpoints), 9408 digital phones, and legacy H.323/analog phones.– Topic: Transitioning and creating SIP trunks– Topic: Comprehensive SIP troubleshooting and common SBC troubleshooting procedures.(2) This bid is Set–Aside for Total Small Business.