SW-120278 - USA (South Carolina) - Human Resources Case Management Software - Deadline October 21,2026

(1) Vendor needs to provide human resources case management software for a secure, cloud–based case management and investigation software designed to support district–wide incident reporting, case intake, workflow management, documentation, investigation tracking, and reporting.– Enterprise Case ManagementA. Support multiple case types and departmental workflows within a single softwareB. Serve as a centralized repository and system of record for authorized case informationC. Support district–wide use by multiple departmentsD. Allow configuration of department–specific forms, workflows, permissions, terminology, and reporting requirementsE. Promote consistent case management and investigation practicesF. Support appropriate collaboration among authorized personnel– Centralized Case Intake and ReportingA. Provide a centralized portal for incident and case reportingB. Support electronic submissions by authorized users– Investigation and Documentation ManagementA. Manage cases from intake through final resolutionB. Maintain centralized electronic case files– Workflow Automation and RoutingA. Automatically route cases to designated personnel based on predefined criteriaB. Support configurable workflows by department and case type– Participant Engagement PortalA. Allows designated participants to submit supporting documentationB. Permits authorized users to view approved case materials.(2) A pre–proposal conference will be held on October 6,2026.(3) All question must be submitted no later than October 8, 2026.