SW-116652 - USA (Massachusetts) - Cloud-Based Paratransit Scheduling and Dispatching Software - Deadline September 2,2026

(1) Vendor needs to provide cloud–based paratransit scheduling and dispatching software. • Could be used for interface configurations to other applications or Application Programming Interface (API) setup.• Providing agencies with copies of Incident Tracking and Monitoring logs and other relevant information from the Incident Management module• The software shall incorporate GIS capabilities that allow users to view maps of the service area and individual trip patterns, each at various specified user–defined zoom levels• GIS features shall be closely integrated with the individual modules of the system and access to maps shall be seamless within the system modules.• GIS functionality of the proposed software shall support other GIS analyses and be capable of converting geographic files from other sources (e.g., Tele Atlas) to the format used by the Contractor’s GIS (e.g., MapInfo or ESRI).• GIS functionality shall include the ability to develop overlays for the coverage of municipal, township, census tracts or block groups, and zip code boundaries.• The system shall allow authorized users to edit the base map layers (e.g., to add new streets, change municipal boundaries, define any incomplete address ranges).• The system shall allow software users to zoom in to a street–level view.• The system shall display vehicle locations on the map when such data is available from vehicles and/or the existing CAD/AVL system.• Integrating real–time traffic information with the mapping/GIS as well as utilizing this information in scheduling and dispatching is required.(2) All the questions must be submitted no later than July 29, 2026(3) Pre–bid meeting will be held on July 23, 2026.