SW-118665 - USA (Texas) - RFI for Cloud Fax Service Solutions - Deadline September 18,2026

(1) Vendor needs to provide cloud fax service solutions. • Provider experience supporting cloud fax solutions in the public sector or similar regulated environments• Available service tiers, response, and coverage models• Technical and functional expertise areas• Approaches to governance, reporting, and knowledge transfer• Capabilities for integration, migration, and system optimizationA. Functional Support:• Fax transmission/receipt,• Archiving,• Reporting,B. Technical Support:• API integrations,• Security administration,• Workflow configuration,• Release management,C. Issue Management:• Response and resolution times,• Support coverage windows.(2) All question must be submitted no later than September 4, 2026.