EXTRA-78751 - USA (Los Angeles, California) - Long-Term Care Ombudsman Program Services - Deadline November 30,2026

(1) Vendor needs to provide long–term care ombudsman program services to the government authority located in Los Angeles, CA.• Receiving, investigating, and resolving complaints made by or on behalf of residents of long–term care facilities.• Conducting regular visits to long–term care facilities and providing residents with access to Ombudsman services.• Advocating for resident rights and addressing concerns related to care, safety, abuse, neglect, living conditions, and quality of life.• Providing information, education, outreach, and referrals to residents, families, long–term care providers, and the community regarding resident rights and quality–of–care practices.• Recruiting, training, managing, and supporting certified ombudsman volunteers.• Conducting systems advocacy and identifying issues and policies affecting long–term care residents.• Collaborating, as appropriate and consistent with applicable requirements, with licensing, regulatory, law enforcement, and other appropriate agencies regarding matters affecting long–term care residents.• Participating in interdisciplinary teams, as authorized or required.• Witnessing advance health care directives and certain property transfers for residents.(2) All questions must be submitted no later than November 20, 2026.