SW-121961 - Ireland - Phishing Simulation Platform and eLearning Training Content Services - Deadline December 9,2026

Vendor needs to provide phishing simulation platform and eLearning training content services. • Implementation, configuration and integration with Enterprise Microsoft 365 environment, including supported identity and email controls, user provisioning and a user–facing mechanism for reporting suspicious email.• Migration or recreation of relevant configuration, user groups, campaign structures and reporting fields, where agreed during implementation.• Administrator onboarding, training, documentation and knowledge transfer.• Access to the proposed eLearning and awareness content catalogue, including content that can be delivered within the platform and, where licensed, through enterprise –compatible learning management environment or internal communications channels.• Configuration and operation of baseline and recurring phishing simulation campaigns, including targeted campaigns, automated scheduling, landing pages, immediate learning interventions and follow–up training.• Dashboards, scheduled reports and export facilities for campaign, reporting and training data.• The proposed service must support single sign–on using standards–based federation compatible with Microsoft Entra ID and automated user provisioning and deprovisioning through a supported directory integration or standards–based method.• The proposed service must support static and dynamic user groups based on available attributes such as department, role, location, manager or risk category.• Operate organisation–wide and targeted campaigns.• Configure immediate or scheduled educational interventions following user interaction.• Support customisable user feedback, including confirmation where a reported message was an authorised phishing simulation.