WD-15821 - USA (California) - Enterprise Software Initiative Website Development Support Services Using CMS - Deadline June 22,2026

Vendor needs to provide enterprise software initiative website development support services using content management system. 1. Data Analytics and Modernization:– An artificial intelligence (AI) or Machine Learning (ML) driven knowledge base.– Business Intelligence (BI) dashboards to visualize user trends and site metrics.2. Enterprise Workflow Automation:– Development of a tool for versioning and software license risk assessment.– Enhancements to the “ask an expert“ feature using robotic process automation3. Advanced feature development:– A secure portal for authorized resellers.– A database and interface to track software license transfers.– A cross–platform mobile application for the ESI.mil program.4. User experience (UX) sustainment:– This includes implementing minor layout adjustments, clarifying text, and resolving UI/UX–related bug fixes based on government direction and documented user feedback.5. Reporting and data warehouse enhancements:– A comprehensive, user–facing reporting feature within the website.– Modifications and enhancements to the data warehouse application programming interface (API) gateway.6. Mobile–friendly development:– Optimize the platform for mobile devices to ensure accessibility and usability across all environments, supporting on–the–go engagement for stakeholders. Achieved using responsive design frameworks such as bootstrap and material UI, combined with cross–platform development tools like react native or flutter.– Integrate AI to improve operational efficiency and user experience.7. Customer chatbot:– Deploy an AI–powered chatbot to provide real–time assistance, answer frequently asked questions, and guide users through complex workflows, reducing support overhead and improving responsiveness.