BILLING-3217 - USA (Buffalo, New York) - Revenue Recovery Services - Deadline October 23,2026

(1) Vendor needs to provide revenue recovery services to the government authority located in Buffalo, NY. – Provide billing for services provider to enhance cost recovery for fire and rescue efforts. – Agency wants to recover cost for services as allowed by agency and provide for a systematic and standard recovery process that allows creditability to be maintained with insurance providers.• Recover cost for services provided as allowed by agency.• Develop a working relationship with a creditable service provider.• Provide a seamless method for cost recovery.• Provide for cost recovery without diminishing the integrity of the agency.• Provide for a systematic and standard recovery process that allows creditability to be maintained with insurance providers.• Provide a written policy for the release of confidential information.• Bill insurance companies at rates approved by the agency, established under agency ordinance and approved by the common council.• Bill insurers as many times as necessary and will ensure claims are met.• Provide on–line electronic file lookup and be able to accept information from the agency via email, fax, or from an electronic format.• Provide custom reports and data exports on any data fields.• Provide acknowledgement of the receipt of all billable information to the designated agency representative.• Provide 24/7 electronic access to monthly statements and reports.• Provide an accounts receivable aging report and a report on any billing and credit adjustments.• Provide complete and accurate transcription of records.• Provide an orientation for all personnel and training for administrative personnel on the system setup and procedures as well as provide customer service and onsite training free of charge to the agency staff regarding billing questions, fielding of complaints, setup of files and report run assistance.(2) All the questions must be submitted no later than October 5, 2026. (3) The contract period will be for three years.