WD-16244 - Ireland - Website Hosting, Support and Content Management Services - Deadline October 19,2026

Vendor needs to provide website hosting, support and content management services. – The successful tenderer will provide website hosting, technical support, maintenance, content management functionality, security management, training, performance monitoring and associated services.• User guides and administrator documentation sufficient to support the day–to–day operation of the CMS.• Provide secure website hosting services.• Ensure hosting, backup and disaster recovery data remains within the European Union.• Maintain website availability of at least 99.9% excluding agreed maintenance windows.• Monitor website performance.• Identify and resolve performance issues.• Undertake optimisation where necessary.• Implement appropriate technical and organisational security measures.• Maintain protection against malware and cyber threats.• Implement appropriate safeguards around public input to website databases.• Is suitable for non–technical users.• Supports role–based permissions.• Supports content approval workflows.– The successful tenderer shall provide:• Website hosting services;• Website maintenance and technical support services;• Content management system (CMS) provision and support;• Security monitoring and vulnerability management;• Business continuity, backup and disaster recovery services;• Accessibility support and compliance assistance;• Analytics and reporting services;• User training and documentation;• Ongoing service management and account management support; and• Migration services where a change of platform is proposed.