SW-120180 - USA (California) - Enterprise Monitoring Solution and Associated Implementation and Support Services - Deadline October 29,2026

(1) Vendor needs to provide enterprise monitoring solution and associated implementation and support services. – Agency seeks a unified monitoring and observability platform that provides centralized visibility across infrastructure, networks, cloud services, databases, applications, integrations, and business services.– The desired solution will correlate events and performance data across technology domains, improve operational awareness, reduce alert fatigue, accelerate root cause analysis, and enable proactive management of service health and availability.– The solution must be capable of operating across these network boundaries using secure, controlled, and clearly defined communication paths without requiring unnecessary network exposure or broad firewall access.– Vendor shall provide all software, configuration, integration, documentation, training, and both implementation and post–implementation support necessary to successfully deliver a complete enterprise monitoring solution.– The solution must include automated discovery and continuous inventory of resources and services, with the ability to monitor newly provisioned resources within minutes of creation.– The solution must provide end–to–end visibility into application health, performance, availability, user experience, transaction flows, service dependencies, APIs, middleware, and integrations with capabilities to correlate application events with underlying infrastructure, database, and network conditions for rapid root cause analysis.(2) All the questions must be submitted no later than October 12, 2026.