COTA Bus Passenger Shelter Cleaning Services

COTA is seeking a qualified contractor to provide routine cleaning, litter and debris removal, graffiti removal, snow and ice treatment, inspections, and minor signage support for passenger shelters and Bus Rapid Transit (BRT) shelters and pylons throughout COTA's service area. Services will include regularly scheduled cleaning of shelters, glass panels, benches, handrails, concrete pads, sidewalks, and other passenger-facing areas to maintain a clean, safe, and welcoming environment for COTA customers. The contractor will also be responsible for identifying and reporting damaged equipment, responding to emergency cleaning requests, and providing snow and ice removal services as needed. The contract will establish specific cleaning schedules and service requirements for each location type, along with performance standards and reporting requirements to ensure services are completed consistently. The agreement will also allow COTA to add or remove service locations as operational needs change throughout the contract term.