TRANSPORT-11423 - USA (Iowa) - Statewide Courier Services - Deadline July 20,2026

(1) Vendor needs to provide statewide courier services to the government authority located in IA. – These services may include pickup and delivery service for letters, reports, packages and supplies across the agency. • Courier service requirements:– Daily routes as required by state agencies– On–Call service option– Package handling and Material options– Quality Control and contract compliance– Emergency and business continuity plans– Performance monitoring and reporting– Security and confidentiality policy• Customer service requirements:– Late delivery notification– Package tracking and documentation– Loss and liability policy– Pricing and billing requirements– Primary account manager and emergency contacts– Customer service and communication requirements(2) The contract period will be for one year.