MRB-56887 - USA (Virginia) - 24x7x365 Comprehensive Communication Support Services - Deadline September 4,2026

(1) Vendor needs to provide 24x7x365 comprehensive communication support services. – The initial engagement will focus on a communications audit and planning process to enhance existing communication and engagement strategies. • Communication planning: Support the existing communications plan strategies through a process involving internal and external stakeholders.• Content creation: – Provide written content including, social media, news releases, letters, blog posts, newsletters, and parent messages.– Proofread and edit existing materials as needed.• Graphic design: Create marketing collateral such as one–pagers, fact sheets, brochures, mailers, display boards, social media materials, and other materials.• Digital video production: – Assist with creating professionally scripted, edited, and produced videos.– Combine in–house footage with professional editing.• Surveys and focus groups: Conduct surveys and focus groups to establish baseline data, gather stakeholder input, and improve engagement.• Websites:– Provide content updates to the agency's website, with a weekly limit of five hours.– Conduct website audits to ensure links are not broken, information is not outdated, and content is ADA compliant.– Provide ADA–compliant support for website documents.• Crisis communication: Offer 24/7/365 crisis communication support to manage urgent situations effectively.• Branding/logo development: Assist with rebranding initiatives, including logo design and creation of a style guide for agency, as needed.• Administrator coaching: Provide communications coaching and support for the Superintendent, principals, and other division leaders.• Translation services: Translate content into multiple languages, with up to 5,000 words per month.• Budget planning process campaign – Develop and execute a campaign including:– Superintendent community roundtable facilitation and materials.– Social media content and graphics.– Website content.– Flyer or fact sheet.– Infographics.– Brochure.– News releases.(2) The contract period will be for one year.